Product Support Plans

SKF is committed to customer support excellence. The goal of a SKF Product Support Plan (PSP) is to help you increase and optimize your return on investment in SKF products. This includes extending the life of their product and facilitating the success of their program. This allows you to compete in your industry, save downtime and be on the cutting edge of technology.

SKF Product Support Plans give you full confidence that your equipment is maintained to the SKF quality standards. Condition monitoring products are an investment and there is no better way to protect your investment for years than with a SKF Product Support Plan.

For hardware:

Unlimited telephone technical support

E-mail / web-based technical support

Firmware maintenance releases and updates

Hardware repairs, modifications and proactive maintenance

Unlimited calibration

Annual Preventive Maintenance (APM) service

Hardware loaner units

Courier return shipping after repair or maintenance

SKF Knowledge Centre valued partner access

SKF Technical Support Self-Help Portal access

Live webinar training notifications

 

For software:

Unlimited telephone technical support

E-mail / web-based technical support

Live chat technical support

Software maintenance releases

Software updates

Remote Workstation access

SKF Knowledge Centre valued partner access

SKF Technical Support Self-Help Portal access

Live webinar training notifications

Web-based e-Learning courses

This on-line knowledge portal provides engineers, operators and managers with asset maintenance and reliability expertise. Hundreds of white papers, interactive services, tutorials and more are available 24 hours a day. Subscribers can also take advantage of web-based SKF e-Learning training courses. SKF Product Support Plan holders will be given a promo code to activate the subscription. After registering with skf.com, simply click on the link that will be provided in an e-mail and enter your promo code upon checkout. For more information about what the SKF Knowledge Centre has to offer, go to the Knowledge Centre.

Request a quote by emailing: [email protected]